Privacy policy

The short version

We collect what the app needs to work: an account so your progress follows you, the progress itself, and a subscription status so we know which lessons to unlock. We do not sell your personal data, we do not share it for advertising, and we run no third-party ad trackers. We use Google Analytics on the website to see which features get used.

Your account

An account is created with an email address and a password. Passwords are stored as a one-way hash, never as text we can read. We send email to verify your address and to let you reset a forgotten password.

• Email address, and a hashed password.
• Confirmation that you are 13 or older. You enter a date of birth at sign-up to check this; we do not store the date.
• Display name, and a profile picture if you upload one.
• The answers you give during onboarding: your role, positions, favorite team, experience level, playing level, and learning goals.

The onboarding answers exist to pick the right lessons for you. A coach and a first-time fan should not get the same first week, and those answers are how the app tells the difference.

Your progress

The app records what you complete so it can show streaks, XP, and achievements, and so it can pick up where you left off. That means lesson completions and scores, game results, daily activity, and the achievements you have unlocked.

We also record which onboarding steps were viewed, completed, or skipped, in our own database, and send the same kind of product events (such as a game started or a play saved) to Google Analytics. These events never include your name or email address. They tell us where the setup flow is confusing.

Subscriptions

Subscriptions are sold and billed by Apple through the App Store. We never see or store your card, and no payment details reach our servers. Apple tells us that a subscription started, renewed, or lapsed, and we store that status against your account so the app knows what to unlock.

Teams and shared content

If you join or create a team, the content you add there is visible to the other members of that team. That includes playbooks, formations and plays, rosters, notes, and any film or images uploaded to the team. Shared content is shared on purpose, so treat a team the way you would treat a team meeting room.

Feedback and the waitlist

• If you send feedback, we store what you wrote, an optional email address, and your app version, OS version, and device model. The device details are there to reproduce bugs.
• If you join the waitlist, we store the email address you gave us and, if you picked one, your role. We use it to tell you when the app is available.

Who else touches your data

Only the providers that run the service, each handling data solely to provide it: our hosting and database providers, Apple for subscriptions and App Store delivery, and our email provider for verification and password reset messages. We do not sell data, and we do not share it for advertising.

Family use

The Playbook is written for a general audience and is not directed to children under 13. You must be 13 or older to create an account, and we do not knowingly collect personal information from anyone younger. If you believe a child under 13 has an account, write to us at the address below and we will delete it.

Deleting your data

You can ask us to delete your account and the data attached to it. Write to support@theplaybook.app from the address on the account and we will take care of it. Deleting the account removes your progress, so it cannot be undone.

Changes and contact

This policy is written to be read rather than to be exhaustive. If it changes in a way that matters, we will update the date at the top. Any question about your privacy can go to support@theplaybook.app.